• Interviews with US healthcare payer organizations (healthcare insurance providers) into IT responsiveness and transformation strategies. Research focus on resource allocation trends, priorities, and future planning that organizations are using to adapt to the changing IT and business landscape. Points of contact were CIO or Head of IT Finance.
  • Proof of Market Product Feasibility Study - US Insurance Industry. Primary Point conducted interviews with senior management personnel at mid-tier US life insurers to assess the market timeliness of a proposed client product. Representative titles included VP Finance, VP Controller, CFO, Chief Accounting Officer, and other knowledgeable contacts.
  • Research into adoption rates for high performance computing solutions designed to enhance existing actuarial modeling applications and financial pricing, risk modeling, scenario or portfolio analysis.
  • Research into customer experience innovation within US health insurance plans having 300,000 or more members. Focus on technologies and related issues to improve core processes including policy administration, claims, and underwriting. EVP, SVP, VP, Director with functional roles including: Product Management, Digital Marketing, Strategy & Innovation, Customer Experience.
  • Research into the Electronic Health Record Provider industry to explore partnering opportunities to enhance customer health outcomes. Focus on the 40 largest US EHR Providers. EVP/ SVP/ VP with responsibility for: Population Health, Marketing, Business Development, Product Management.
  • Research into the US & Canadian insurance industries at the EVP/ SVP/ VP level to explore Risk Management strategies.
  • Research into healthcare payment integrity strategies and trends focusing on clinical cost containment, fraud, waste & abuse detection, provider reimbursement integrity, and so on. Related process included: provider validation, clinical code editing, data analytics, rules-based analytics, auditing, recovery, SIU, subrogation, and PPO re-pricing.

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